Testimonials
“CUACG is a team of Credit Union experts who consistently go above and beyond to deliver exceptional value. We have used their services for over five years and they have helped us with our Opinion Audit, ACH Audit as well as Member Account Verifications. Staff at CUACG are great to work with and are well versed with the Credit Union industry and understand the regulations that apply to credit unions. Marcus and his team are quick to respond to queries and we are very satisfied with their service. We would recommend other CUs to check them out and hopefully you would be as satisfied as we are with them”
- Kabir Laiwalla,
CPA. CEifrasO of Platinum FEDERAL CREDIT UNION in Duluth GA. $281 million in assets
“We began using CUACG in 2020. They have helped us with our compliance and audit needs. Their pricing is super competitive combined with a fantastic staff. By using their services, we know we have good quality folks helping us with our policies and procedures. Whenever we have extra projects, they are there to help immediately. If you expect top-notch service, CUACG offers it.”
- Keith Pritchard,
CEO of Faith Connection FEDERAL CREDIT UNION in Marietta GA. $34 million in assets
“We have used CU Audit and Compliance Group for over 10 years. They basically supply all our auditing needs except the Internal Auditing that my department does. They do our annual audit, quarterly audits, ACH audit, Safe Act audit and BSA audits. Their staff is great to work with, always available if we have questions and great to explain any issues they might find during an audit. I have never had any issues that we could not resolve. I have also learned a great deal in working with them. I highly recommend this company!! I am available for any questions that you might have about the people, company or any other questions you might have. ”
- Jane Sullivan,
CFO of United Southeast FEDERAL CREDIT UNION in Bristol, TN. $210 million in assets
“CUACG has always done a great job for the CU at a competitive price, staff members are very professional and good to work with. I would highly recommend to anyone!!!”
- Tom Boyle,
CEO of Maryville Municipal Credit Union in Maryville, TN. $22 million in assets
“For the past couple of years, we’ve been using CUACG for our BSA and OFAC Compliance Audits. CUACG has helped our credit union identify any areas of needed improvement as well as meet the expectations of our regulators. We have found CUACG’s audit processes and procedures to be thorough without being burdensome on our staff. I would certainly recommend CUACG to my peers.”
- Brian Akin.
CEO of North Georgia Credit Union in Toccoa GA. $101 million in assets
“I highly recommend GUACG, our relationship spans more than 7 years. Their entire team is easy to work with; very friendly and knowledgeable. Our audits are done timely and I appreciate any recommendations they make. It’s important to me being able to reach out anytime for advice and I’m not charged a consulting rate for quick questions or advice. We are a $30 million credit union and our resources are very limited. That’s why this partnership is so valuable to me, I have experts I can reach out to for guidance. ”
- Tricia Cunningham,
CEO of Tennessee Employees Credit Union in Nashville, TN . $31 million in assets
“I have been a part of Glynn County Federal Employees Credit Union since 2004, and I have had the privilege of serving as CEO since 2015. Over the years, our Credit Union partnered with another CPA firm for various services. However, in 2017, we transitioned to working with CUACG for tax preparation, BSA, ACH, and Supervisory audits. This change has been immensely beneficial. Marcus King and the entire CUACG team have been exceptional. As a relatively new CEO at the time, their guidance was invaluable in shaping our auditing processes. Their expertise, support, and patience have been instrumental. They keep me informed of new developments and work collaboratively with both my office and the State to ensure compliance and best practices. I have full confidence in CUACG's services and highly recommend them. Their professionalism and dedication will not disappoint. ”
- Carrie Hand.
CEO of Glynn County Federal Employees Credit Union in Brunswick GA. $22 million in assets
“CUACG has been a trusted partner for Gallatin Steam Plant Credit Union for more than 20 years. They provide us with professional, friendly service for our audit and compliance needs. Being a small independent credit union, it can be overwhelming to try to navigate the ever-changing regulatory requirements for financial institutions. CUACG is always there for us, helping to keep us compliant and ahead of those potential setbacks. That’s why we feel the team at CUACG are the best.”
- Will Dennis,
CEO of Gallatin Steam Plant Credit Union in Gallatin, TN. $7 million in assets
“CUACG has helped our credit union meet our audit needs for over a decade. Their staff provide their services in a professional and timely manner. The communication between the auditor and staff is superb. We have been pleased with their work and would recommend their services.”
- Mike Warren.
CEO of Johnsonville TVA Employees Credit Union in Camden, TN. $150 million in assets
“We have used CUACG for over 10 years for various Audit and Compliance solutions. The staff has always provided exceptional service including Credit Union expertise, timeliness and professionalism. Our team can always reach out to them outside of audits for questions regarding unique scenarios with our members. We never feel dread as they walk in for surprise audits as they are always friendly and helpful in their processes. I would highly recommend CUACG for any of your Audit and Compliance needs.”
- Beth Kramer,
CEO of ETMA Federal Credit Union in Louisville, TN. $27 million in assets
“In 2021, we made the move from a local CPA firm to CUACG and quickly realized we should have done this sooner. CUACG’s knowledge in all areas of the Credit Union plus their expertise in NCUA regulations has made a tremendous difference. Their professionalism and organization allows us to complete the audit process timely without disrupting our daily operations. Most importantly, CUACG is not just an annual communication but a year round resource and trusted knowledge base. ”
- Todd Jones.
CEO of Lanier Federal Credit Union in Oakwood GA. $67 million in assets
“We’ve been working with CUACG since 2017, and their work ethic and attention to detail have been outstanding. Whenever we have a question, all we need to do is pick up the phone or send an email, and the response time is usually immediate. CUACG has been instrumental in helping our credit union run compliance scenarios. Their staff is kind, caring, and wonderful to work with. As a new manager, they’ve guided me through any issues I’ve encountered. Even during audits, which can be stressful, CUACG has made the process seamless. We highly recommend them for all your audit needs, you will not be disappointed. ”
- Karen Allred,
CEO of TN Dept of Safety Credit Union in Nashville, TN. $11 million in assets
“In 2012, I joined TVH Federal Credit Union as the manager and they were already using CUACG to make sure the credit union was in compliance with what NCUA expected. The Credit Union Audit and Compliance Group is responsible for our annual ACH, BSA, and Supervisory Committee Audit. Every other year, my member verification is done by CUACG. Our Interim audits are done quarterly which may seem excessive but have gotten my loans in tip top shape. The staff (Kha Tara Lott-Evans) is friendly, knowledgeable and willing to help. My experience with CUACG has always been positive. ”
- Sherrie Knight,
CEO of TVH Federal Credit Union in Tuskegee, AL. $5 million in assets
“At TMH Federal Credit Union we have experienced the pleasure of working with CU Audit & Compliance Group for almost ten years. CUACG works directly with our Supervisory Committee and provides our ACH and BSA audits and on a level customized for our Credit Union’s needs. Our audit manager Kaylee Wiley exhibits the value of CUACG with exceptional service and constant support whenever needed. CUACG continues to go beyond our expectations, and we look forward to working with them each year!”
- Lisa Langston,
VP of Finance of TMH Federal Credit Union in Tallahassee FL. $87 million in assets
“We have been using CU Audit & Compliance Group (CUACG) for several years, and their services have been instrumental in enhancing our Credit Union’s compliance and internal controls. The expertise and thoroughness of the CUACG team have significantly improved our regulatory adherence, minimizing risks and ensuring that our operations run smoothly. Working with CUACG staff has been a pleasure. Their professionalism, responsiveness, and deep understanding of the credit union industry have made our collaboration seamless and effective. Our experience with CUACG has been nothing short of excellent. We are extremely satisfied with their services and the positive impact they’ve had on our operations. ”
- Michael Lebanowski,
CEO of Coastline Federal Credit Union in Jacksonville FL. $135 million in assets
“We have been using CUACG for many years for our quarterly audits, annual supervisory audit and our member account verification audit. Throughout our long-standing relationship, their team has consistently provided exceptional service. They always are helpful and we genuinely enjoy working with their staff. We highly recommend them for their reliability and thoroughness they bring to each audit. ”
- Amy Banks
CEO of Clinchfield Federal Credit Union in Erwin, TN. $121 million in assets
“CU Audit & Compliance Group has been with us for over 15 years, the service has been awesome it has help to be in compliance. The staff is always very knowledgeable and so helpful. I can not remember working with another audit team. Marcus has always been outstanding, also Alana we have only worked with her this year and she did a great job. We are very satisfied with all the services you provide. CUACG has always provided great service thank you in advance. ”
- Margie Johnson
CEO of Kennedy VA Employees Federal Credit Union in Memphis, TN. $26 million in assets
“We have been using CUACG for over 16 years. I do not know what I would have done without you all when I started working at MVAFCU. I have enjoyed working with everyone so far. We are 100% satisfied with the services you provide. ”
- Wendy Bolton
CEO of Montgomery VA Federal Credit Union in Montgomery, AL. $7 million in assets
“Tennessee River Federal Credit Union has been utilizing CUACG’s expertise for over 30 years or more. They always guide us in making important decisions that we can trust. Their staff is always professional but friendly and efficient and we always feel comfortable in asking complicated questions. I highly recommend using them for all your regulatory and compliance needs. ”
- Jennifer Williams
CEO of Tennessee River Federal Credit Union in Counce TN. $18 million in assets
“Everglades Federal Credit Union has been using CUACG for about two years. I highly recommend their services. They have consolidated many audits that we were paying for, but did not really need. Since switching to them we have seen a 40% savings on audits. Everyone is easy to work with and very knowledgeable. ”
- Marta Betancourt,
CEO of Everglades Federal Credit Union in Clewiston FL. $56 million in assets
“We’ve been using CUACG’s services for several decades. We’ve ventured out a couple of times with other CPA firms but had issues with them not being totally familiar with credit union operations. This resulted in our Managers and Directors not receiving actionable information to help us improve our credit union and subsequently, strengthen member service, too. We’re extremely satisfied with the work CUACG does for us. It’s great having experts to turn to for information and with questions. I would recommend the professional services they offer to credit unions of any size. ”
- Teresa Arnold,
CEO of Northeast Community Credit Union in Elizabethton, TN. $178 million in assets
“Rome Kraft Employees Credit Union has been using CUACG since 2020 and it has been one of my best decisions. We use them for our Annual Supervisory Committee Audit, membership verification, 990 Preparation, BSA audit, and an independent review of our ALM reporting. CUACG has been an excellent partner and resource for our credit union. Being a small credit union our relationship with them is an important one and I like that they are affiliated with LSCU. The staff that I have worked with has been a pleasure, they are professional and competent in their jobs. I recommend any credit union to work with CUACG. ”
- Diane McCoy
CEO of Rome Kraft Employees Credit Union in Coosa, GA. $22 million in assets
“We have been using CUACG for two years. We have been able to file Tax Returns timely and meet requirements for ACH & BSA Audits. CUACG’s staff is easy to work with. CUACG’s 990 process is very timely, our former firm always filed extensions. CUACG has competitive pricing. We would recommend them to other Credit Unions. ”
- LaVelle Noblitt,
CFO of eCO Credit Union in Birmingham AL. $201 million in assets
“We began using CUACG in 2021 when our Supervisory Committee outsourced the internal audit function. One of the most extensive audits performed is the Quarterly Internal Audit, which encompasses all the monthly auditing items previously handled by our internal auditor. CUACG reviews these 13 areas of concern for us, sampling several areas requested by the Supervisory Committee and conducting thorough testing. Transitioning to CUACG has resulted in significant savings for our credit union while providing an unbiased third-party perspective on critical audits. We now rely on field experts to review our policies, procedures, and processes, ensuring compliance with laws, regulations, rules, and standards. The CUACG team has been wonderful to work with, demonstrating flexibility and proactive planning. They provide sample items in advance, allowing us to manage our workload efficiently during audit weeks. Amanda Onkst, in particular, is very organized and thorough, always maintaining a high level of professionalism with our Supervisory Committee, who highly respect her opinions and recommendations. The credit union still contracts with a CPA firm for our annual audited financials and IT audits, and the performance of CUACG is equally exceptional. We highly recommend CUACG for their expertise and outstanding service. ”
- Lindsey Walker,
Project Manager of Tampa Bay Federal Credit Union in Tampa, FL. $434 million in assets
“Memorial Employees Financial Credit Union “MEFCU” contracts with CUACG to compliment and augment the work of our Supervisory Committee. On a quarterly basis they perform 10 different agreed upon review procedures as well as additional procedures as requested. The staff is professional and courteous, providing excellent feedback on a timely basis. In the nine years since MEFCU Has worked with CUACG, we have consistently received positive comments from regulators for employing their services. ”
- George Glasser,
CEO of Memorial Employees Financial Credit Union in Hollywood, FL. $89 million in assets
“Valley Credit Union has been using CUACG consistently for approximately 10 years and have had a long history even prior to that. They have helped us meet regulatory audit requirements, assist with educating and implementing existing or new regulations and procedures, and are very available to answer questions in between audits. CUACG’s staff has been great to work with. They are helpful to find answers and explain thoroughly any questions we may have. They also take time to explain problems or offer potentially better ways to handle things when needed. CUACG is more cost effective and flexible with scheduling. We are very satisfied with CUACG’s services. ”
- Debra Seago,
Compliance Officer of Valley Credit Union in Tuscumbia, AL. $102 million in assets
“Guardians Credit Union has engaged with CU Audit & Compliance Group since 2020. We value the partnership and couldn’t be more pleased with the level of service they provide. We primarily interact with Amanda Onkst, who is a pleasure to work with. Amanda is always happy to answer any questions that we may have throughout the year. CUACG is proactive, efficient, and timely, which helps us attain the high standards that we hold ourselves to. We have worked with other audit firms over the years and CUACG ranks at the top on many levels. Highly recommended! ”
- Laura Wills,
CFO of Guardians Credit Union in West Palm Beach, FL. $289 million in assets
“2024 will be Lanier Federal Credit Union’s third consecutive year using CUACG for our annual Supervisory Audits as well as Fair Lending, Bank Secrecy Act, and other audits. CUACG also handles our semi-annual surprise cash counts. We were introduced to the CUACG team through our contact with the League of Southeastern Federal Credit Unions. One of the main reasons we switched from a regular CPA firm to CUACG was the fact that CUACG only works with credit unions. This was a big win for LFCU from a regulatory standpoint. The staff at CUACG are courteous and very knowledgeable when it comes to helping keep us in compliance with federal regulations. LFCU looks forward to many more years of partnership with CUACG for our audit concerns and compliance questions. Thank you all! ”
- Kelley Walker,
CFO of Lanier Federal Credit Union in Oakwood GA. $67 million in assets
“I have been working with CUACG since 2008. CUACG services have been instrumental in the credit union world since I have worked in credit unions. In addition to the audit services they provided, they also helped me, while at a smaller credit union, to build adequate policies and procedures around some new regulations. I have always found the CUACG staff knowledgeable and easy to work with. Working solely in the credit union industry is a great advantage because they understand how credit unions operate, requiring less explanation of processes they are already familiar with. I would highly recommend them for audit needs. ”
- Lisa Ashcraft,
Controller of Alabama Credit Union in Tuscaloosa, AL. $2 billion in assets
“I have been with GGCU for 5 years and we have always used CUACG for all of our Internal audits and have been happy with this solid company. CUACG has always been very easy to work with and very knowledgeable. The staff is very friendly and helpful in areas that need improvement in credit union processes. As the Manager of GGCU, I have dealt with a CPA firm other than CUACG and was very disappointed in the service we received. We moved our TAX services over to CUACG and have been very happy with their thorough and prompt work. GGCU has never had any issues or bad experiences working with CUACG. I recommend this company for All internal audits and Tax services required by NCUA & B&F. ”
- Amy Tooker,
CEO of Georgia Guard Credit Union in Macon, GA. $4 million in assets
“Jackson County Teachers Credit Union has happily worked with CUACG since 2016. We were looking to change from our CPA of 20 plus years to a credit union specific auditor. Changing to CUACG was the best decision ever, due to pricing and CUACG being credit union specialist. We rely on CUACG for not only our annual Supervisory audit but also our BSA, ACH, Safe Act audits and risk assessments. Not only are we happy with their work our state auditors are as well. We will continue using CUACG for all our compliance and auditing needs. I would recommend their products and services to any credit union looking to streamline their auditing process, to work with a knowledgeable and courteous staff as well as saving their credit union money. Great service and a quality product for a great price! ”
- Valena Alexander,
CEO of Jackson County Teachers Credit Union in Marianna, FL. $41 million in assets
“We have used the services of CUACG since 1994. They complete our cash counts along with interim quarterly audits, the annual audit, ACH, BSA, SAFE Act audits, and they file our IRS Form 990 each year. Their staff is very easy to work with and thorough in what is reviewed. We have been very pleased with the services offered, quality, pricing, and integrity of CUACG and would highly recommend them for credit unions looking to use their services. ”
- Mark Fraker,
CEO of Chattanooga Federal Employees Credit Union in Chattanooga, TN. $66 million in assets
“We can document that TSU Federal Credit Union has engaged the services of CUACG for at least 12 years. I have personally been involved with CUACG staff auditors for the last eight (8) years. There have been changes in personnel over the years, but we have consistently found each person that has been assigned to our Credit Union to be professional, knowledgeable, courteous, and always willing to explain areas in which we may have deficiencies. We have appreciated the time that several auditors have spent with our individual staff members helping them to better understand areas in which they needed assistance to better perform their jobs. They have shared "Best practices" from other Credit Unions which have greatly assisted us in several areas. Until I joined TSU Federal Credit Union, I had never directly worked with an auditing firm. I therefore do not have a comparison. On behalf of the BOD, Staff and Committees of TSU Federal Credit Union, we look forward to a continued relationship with CUACG. ”
- Alberta Hinds,
Administrative Assistant to the Board of Directors of TSU Federal Credit Union in Nashville, TN . $1 million in assets
“North Alabama Educators Credit Union has utilized CUACG for 15 plus years, also when the auditing firm was known as CU-ACE. Our Supervisory Committee has utilized CUACG for their annual audit, membership verification every 2 years, BSA audits, ACH Audits, and interim audit work. The staff of CUACG has been very knowledgeable and helpful in assisting our credit union in remaining compliant with the many rules and regulations of the industry. CUACG was especially helpful with a 990 filing correction needed. The audits are fair and clear as to what corrections or changes are needed. Senior management has also received feedback from time to time on general compliance questions as they are always helpful both before, during, and after our examination engagements. North Alabama Educators Credit Union wholeheartedly recommends CUACG for their services to our fellow credit unions. ”
- Greg Olmsted,
CEO of North Alabama Educators Credit Union in Huntsville, AL. $130 million in assets
“Our credit union has used CUACG’s services for many years. Every person I’ve had the pleasure to work with has been friendly and knowledgeable. In between audits, they are very responsive and helpful if I have questions about something specific. We are extremely satisfied with CUACG and plan to continue working with them in the future. ”
- Bambi Loveday,
CEO of Sevier County Schools Federal Credit Union in Sevierville, TN. $12 million in assets
“In the auditing world All CPA, auditors, etc. seems to make everyone nervous. Each time and every time ! This is our first time requesting the services of this firm. We actually needed audits for the year of 2022-2023. The staff were very patient with All staff involved at Flint River Emp. Federal Credit Union. Their were requests for information and reports were stated to Us on a level that We could comprehend the necessary procedures and reports. The staff was very professional and helpful with questions to help us to exercise our minds and abilities. We feel that the level of confidentiality, and performance of referencing this Audit exceeds our expectations and We look forward to working with CUACG again. ”
- Gloria Lumpkin,
CEO of Flint River Employees Federal Credit Union in Oglethorpe, GA. $1 million in assets
“Knox County Employees CU has worked with CUACG for many years. The staff at CUACG is easy to work with and always willing to answer any question we may have with the utmost professionalism. We appreciate CUACG and will continue to do business with them in the future. ”